Privacy Policy
Bellarine Aesthetic Co Privacy Policy
Please read the Privacy Policy carefully before using the Ministry of Skin website. By using the Bellarine Aesthetic Co website you are agreeing to be bound by the Terms of Use, including this Privacy Policy. If you choose not to be bound by the Terms of Use and Privacy Policy then Bellarine Aesthetic Co does not grant you the right to use the Bellarine Aesthetic Co website. You must not use or access the site in violation of the Terms of Use and Privacy Policy.
Introduction
This privacy policy is to provide information to you, Bellarine Aesthetic Co patient/website user on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which Bellarine Aesthetic Co may share it with third parties.
Definitions:
● Patient: a person who registers at Bellarine Aesthetic Co and/or has a consult/treatment with one of our scripting doctors and Nurses. All registered patients are required to complete a new patient form and an update patient form details annually.
● Website User: a person who visits the Bellarine Aesthetic Co Website, a patient who uses the online booking portal, Timely to schedule an appointment and a person who purchases something from the Bellarine Aesthetic Co Online Store.
Why and when your consent is necessary
Patients of Bellarine Aesthetic Co
When you register as a patient of Bellarine Aesthetic Co you provide consent for our scripting doctors and nurses, to access and use your personal information so they can provide you with the best possible healthcare. Only staff who need to see your personal information will have access to it. If Bellarine Aesthetic Co needs to use your information for anything else, we will seek additional consent from you to do this.
Website users of Bellarine Aesthetic Co
By electing to interact with Bellarine Aesthetic Co electronically via our website, consent to collect basic personal information is implied. Only staff who need to see your personal information will have access to it. If Bellarine Aesthetic Co needs to use your information for anything else, we will seek additional consent from you to do this.
Why do we collect, use, hold and share your personal information?
Patients of Bellarine Aesthetic Co
Bellarine Aesthetic Co will need to collect your personal information to provide healthcare services to you. Bellarine Aesthetic Co’s main purpose for collecting, using, holding and sharing your personal information is to manage your health.
Website users of Bellarine Aesthetic Co
Bellarine Aesthetic Co will need to collect your information to provide website services to you. Bellarine Aesthetic Co’s main purpose for collecting, using, holding and sharing your information is to manage the Bellarine Aesthetic Co Website.
What personal information do we collect?
Patients of Bellarine Aesthetic Co
The information we will collect about you includes your:
● names, date of birth, addresses, contact details
● medical information including medical history, medications, allergies, adverse events, immunisations, social history, family history and risk factors
● healthcare identifiers
Website users of Bellarine Aesthetic Co
Information stored in cookies can include:
● the identity of the page or services you are requesting;
● the type of browser or operating system in use;
● time and date of access
● the internet address of the website from which you navigated from to reach our website.
Cookies do not store personal information such as:
● your name
● email addresses
● phone numbers
Information stored when using online store include:
● your name
● postal address and email address
● phone numbers
● order history
● the internet address of the website from which you navigated from to reach the Bellarine Aesthetic Co Online Store
Bellarine Aesthetic Co’s online store does not store information such as:
● credit card numbers
Information stored when scheduling an appointment via Bellarine Aesthetic Co’s online booking portal, Timely:
● your name
● email address
● phone number
● address
● date of birth
● type of appointment
● appointment history
● time and date appointment was made
● any extra notes or comments provided by you
Information stored when corresponding with Bellarine Aesthetic Co via the website (including email):
● your name
● your email
● the content and subject of your correspondence
● time and date of correspondence
● our reply to your correspondence
● any personal information you provide in your correspondence, not limited to your address, date of birth, medical issues/questions
How do we collect your personal information?
Patients of Bellarine Aesthetic Co
Bellarine Aesthetic Co may collect your personal information in several different ways.
● when you make your first appointment our practice staff will collect your personal and demographic information via your registration.
● during the course of providing medical services, we may collect further personal information.
● we may also collect your personal information when you visit our website, send us an email or SMS, telephone us, make an online appointment or communicate with us using social media.
Website users of Bellarine Aesthetic Co
The Bellarine Aesthetic Co website uses cookies to identify visitors to this site, gather statistical information, store user preferences, activity, and session information.
Bellarine Aesthetic Co uses the web analytics services provided by third party service providers such as Google Analytics. These services use cookies to assist us to understand how visitors access and utilise our site.
Bellarine Aesthetic Co also uses JavaScript, which is a programming language that helps our website work. In order to use our website, we recommend that you have JavaScript enabled in your browser settings.
Bellarine Aesthetic Co also collects information when purchasing products from our online store, when corresponding with us via our website (including email) and when booking an appointment online, using our online booking portal, Timely.
When, why and with whom do we share your personal information?
Patients of Bellarine Aesthetic Co
Bellarine Aesthetic Co sometimes share your personal information:
● with other healthcare providers
● when it is required or authorised by law (e.g. court subpoenas)
● when it is necessary to lessen or prevent a serious threat to a patient’s life, health or safety or public health or safety, or it is impractical to obtain the patient’s consent
● to assist in locating a missing person
● to establish, exercise or defend an equitable claim
● for the purpose of confidential dispute resolution process
● when there is a statutory requirement to share certain personal information (e.g. some diseases require mandatory notification)
Only people who need to access your information will be able to do so. Other than in the course of providing medical services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent.
We will not share your personal information with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent.
Our practice will not use your personal information for marketing any of our goods or services directly to you without your express consent. If you do consent, you may opt out of direct marketing at any time by notifying our practice in writing.
Website users of Bellarine Aesthetic Co
Bellarine Aesthetic Co sometimes share your personal information:
● with third party service providers such as Google Analytics
● with Timely, our online booking portal –
● when it is required or authorised by law (e.g. court subpoenas)
● with third parties who work with Ministry of Skin for business purposes, such as information technology providers – these third parties are required to comply with APPs and this policy
How do we store and protect your personal information?
Your personal information may be stored by Bellarine Aesthetic Co in various forms.
Your information is stored mainly electronically, in our secure, licensed Practice Based Software that is industry specific.
Other information such as consent forms may be stored in our secure file sharing system, which is password protected, encrypted and safe and only accessible to staff who have a genuine need to access this information
Bellarine Aesthetic Co stores all personal information securely.
Patient information and other related information regarding clinical care is stored electronically, in our medical database. Bellarine Aesthetic Co also enlist the help of an external IT provider to help us ensure our information systems remains secure and safely protected at all times.
How can you access and correct your personal information at our practice?
Patients of Bellarine Aesthetic Co
You have the right to request access to, and correction of, your personal information.
Bellarine Aesthetic Co acknowledges patients may request access to their medical records. We require you submit this via email hello@bellarineaestheticco.com.au
Our practice will take reasonable steps to correct your personal information where the information is not accurate or up to date. From time to time, we will ask you to verify that your personal information held by our practice is correct and current. You may also request that we correct or update your information, and you should make such requests in writing to hello@bellarineaestheticco.com.au
Website users of Bellarine Aesthetic Co
Our practice will take reasonable steps to correct your personal information where the information is not accurate or up to date. From time to time, we will ask you to verify that your personal information held by our practice is correct and current. You may also request that we correct or update your information, and you should make such requests in writing to hello@bellarineaestheticco.com.au
Bellarine Aesthetic Co Website – Terms of Use
Please read these Terms of Use carefully before using the Bellarine Aesthetic Co website. By using the Bellarine Aesthetic Co website you are agreeing to be bound by the following Terms of Use. If you choose not to be bound by the following Terms of Use then Bellarine Aesthetic Co does not grant you the right to use the Bellarine Aesthetic Co website
1. Introduction
The Terms of Use of the Bellarine Aesthetic Co website include these Terms of Use, the Terms and Conditions, the Privacy Policy and any other terms and conditions that appear in or are linked to the Bellarine Aesthetic Co website (Additional Terms and Conditions). The Additional Terms and Conditions that appear on the Bellarine Aesthetic Co website will govern your use of, and access to, certain sections of the Bellarine Aesthetic Co website where they appear. Since these Additional Terms and Conditions form part of the Terms of Use, you are bound by them and should review them wherever they are relevant to you when using the Bellarine Aesthetic Co website.
2. Website content and access
While Bellarine Aesthetic Co endeavours to take reasonable care in preparing and maintaining the information on this website we do not warrant the accuracy, reliability, adequacy or completeness of any of the website content. You acknowledge and accept that the website content may include technical inaccuracies and typographical errors. The website content is subject to change at any time without notice and may not necessarily be up to date or accurate at the time you view it.
It is your responsibility to enquire with us directly to ensure the accuracy and currency of the material or information you seek to rely upon. To the extent permitted by law, including the Competition and Consumer Act 2010 (Cth), Bellarine Aesthetic Co disclaims all liability for loss directly or indirectly arising from your use of or reliance on the website and the website content.
Bellarine Aesthetic Co does not guarantee that access to the Bellarine Aesthetic Co website will be uninterrupted or that the website is free from viruses or anything else which may damage any computer which accesses the Bellarine Aesthetic Co website or any data on such a computer.
3. Limitation of liability
Bellarine Aesthetic Co website and all such Content is provided “as is” without warranty or condition of any kind.
To the maximum extent permitted by law, Bellarine Aesthetic Co disclaims:
● All warranties and conditions with regard to Bellarine Aesthetic Co’s website and the content, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement, accessibility, reliability, currency and accuracy.
● Any and all responsibility for loss, damage, liability, cost or expenses incurred by a user arising out of or in any way connected with the use or performance of the Bellarine Aesthetic Co’s website or as a result of any error, omission or misrepresentation made on or in relation to Bellarine Aesthetic Co’s website (including the content). If a user is dissatisfied with the Bellarine Aesthetic Co website, the content or any of the content is unreliable, no longer current or inaccurate, the sole and exclusive remedy is for the user to discontinue using the Bellarine Aesthetic Co website.
● Any and all responsibility for loss, damage, liability, cost or expenses incurred by a user if any interference with, or damage to, their computer systems occurs when using the Bellarine Aesthetic Co website or arising from use of the Bellarine Aesthetic Co website.
● Any and all responsibility for the contents of any Linked Site, including any link contained in a Linked Site, or any changes or updates to a Linked Site. Bellarine Aesthetic Co is not responsible for webcasting or any other form of transmission received from any Linked Site.
4. Intellectual property
The materials displayed on the Bellarine Aesthetic Co website, including without limitation all editorial materials, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks, are the property of Bellarine Aesthetic Co and are protected by copyright, trademark and other intellectual property laws. Any such content may be displayed and printed solely for your personal, non-commercial use within your organisation provided that any copyright notice on such a display or page is not removed. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent ofBellarine Aesthetic Co.
5. Submissions
Any material you send to us on or via the Bellarine Aesthetic Co website will be deemed to be non-confidential and non-proprietary, unless it is indicated to be otherwise. This includes any data, questions, comments, suggestions, ideas or other information. We will be entitled to use any such material which has not been indicated to be confidential or proprietary for any purpose without compensation to you.
6. Third party websites
The Ministry of Skin website may contain links to other websites operated, controlled or produced by third parties. Unless otherwise indicated, Bellarine Aesthetic Co does not control, endorse, sponsor or approve any such third party websites or their content nor does Bellarine Aesthetic Co provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content.
7. Interference with website
You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on the Bellarine Aesthetic Co website.
9. Cookies and other features of our website
The Bellarine Aesthetic Co website uses cookies to identify visitors to this site, gather statistical information, store user preferences, activity, and session information. Bellarine Aesthetic Co uses cookies to improve security, enhance website functionality and improve its services. By using this website, you are consenting to Bellarine Aesthetic Co’s use of cookies on your device.
You can disable cookies in your browser settings. However, adjusting these settings may affect the functionality of this website. Information stored in cookies can include:
● The identity of the page or services you are requesting;
● The type of browser or operating system in use;
● Time and date of access; and
● The internet address of the website from which you navigated from to reach our website.
Cookies do not store personal information such as:
● your name
● email addresses
● phone numbers
Bellarine Aesthetic Co uses the web analytics services provided by third party service providers such as Google Analytics. These services use cookies to assist us to understand how visitors access and utilise our site. Bellarine Aesthetic Co also uses JavaScript, which is a programming language that helps our website work. In order to use our website, we recommend that you have JavaScript enabled in your browser settings.
10. Governing Law
Any disputes relating to the Bellarine Aesthetic Co website or the content must be determined by the courts having jurisdiction in Victoria, Australia in accordance with laws in force in Victoria, Australia. Users irrevocably and unconditionally submit to this jurisdiction.